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IE 7 Crashes At Startup After InstallProblem: 

If your browser crashes when launching after installing Internet Explorer 7 and your running Google Desktop then you need to take the following steps to correct it:

View Crash Information: 

Open Start --> Control Panel --> Administrative Tools --> Event Viewer --> Application Error Records

 

Type: ErrorSource: Application ErrorEvent ID: 1000 

 

Description: Faulting application iexplore.exe, version 7.0.5730.11, faulting module mshtml.dll, version 7.0.5730.11, fault address 0x000c4c9e. 

 


Products Involved with Incompatibility 

Google Desktop Version: Google Desktop 4.2006.303.5-enInternet

Explorer Version:  7.0.5730.11


Resolution: 

Option 1: 

Turn off Google Web History.

  1. Right click on the Google tray icon
  2. Select Properties Under
  3. Web History

Option 2:

Upgrade Google Desktop to the latest version. Google Desktop 4.2006.1008.2039-en-pb or newer


We hope this is helpful. If you have any other suggestions or solutions please let us know by clicking on the "Contact Us" link and chose your contact preference. We will be happy to post your solutions to problems.

 

 

 

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